Great communication is key to any successful relationship, and critical to ensuring that you get the best from your web designer.

Understanding your goals
Although designers appreciate beauty, your web designer isn't just concerned with making your new website look great, they're concerned with what you want it to do, and how, through visual design, we can achieve that. Good designers are good listeners and during the planning stage of the project, the more information about your goals and aspirations for your new website that you can share with us the better.

Avoiding mind reading
In extreme cases, in order to understand what you want, a web designer may resort to the lost art of mind reading. However, be aware that mind reading is difficult, painful and expensive, so we would suggest bypassing this process by focusing on open communication.

We understand that sometimes it can be tricky to get across exactly what you mean. In these cases, finding examples can be very helpful in clarifying what it is you want, or don't want. However, a long list of 'don't likes' makes for a tricky brief, so the more positive examples the better.

Honest Feedback
Through the creative process open communication is even more important. We want you to be over the moon with your new design so your honest feedback is crucial to the projects success. If you don't like something let us know as early in the process as you can so that we can do our best to rectify it without delay. On the other hand, if you love it, we are open to that kind of feedback too.

At Bam Creative we pride ourselves on our individualised approach to each project. We want to get to know you, understand your business and your goals. The trust between a client and web designer is founded on open communication, and a projects success thrives on it.

I hope by reading this you have a clearer understanding of how by giving us, and the project, the best of you, you will only get the best from us.

- Laura James, Senior Designer, Bam Creative.